Washington, D.C. — The National Bankers Association (NBA) today released its 2026 MDI Bank Leader Priorities Report, highlighting how mission-driven bank leaders are approaching growth, digital transformation, and community impact amid continued economic uncertainty.
The annual survey of member banks shows a sector that remains confident and disciplined:
77% report confidence in the national economy
Confidence in local economies increased 9% year-over-year
50% are very confident in revenue growth
69% aim to move into the next asset size band
54% are actively considering mergers and acquisitions
85% are interested in loan participation marketplace activity
“Mission-driven banks are demonstrating resilience and focus,” said Nicole A. Elam, President and CEO of the National Bankers Association. “They are pursuing strategic growth, investing in technology, and expanding access to capital in communities that rely on them.”
Technology & Talent: Top Priorities and Challenges
Customer-facing technology is the leading investment focus for 2026:
92% are investing in customer service technologies
At the same time, banks cite technology implementation costs (62%) and lack of technical expertise (50%) as key challenges. Interest in artificial intelligence continues to grow, particularly for marketing, customer service, risk management, and fraud detection.
Recruiting and retaining talent also remains difficult, with 96% of respondents reporting hiring challenges, especially at entry and mid-level roles.
Impact Remains Core
Mission-driven banks continue to embed impact into their business model:
92% partner with local nonprofits
81% provide financial literacy programming
54% offer affordable housing financing
38% provide microloans to small businesses
“The data confirms that when mission-driven banks are supported with the right tools and partnerships, they drive measurable economic growth and stability,” Elam added.
Read the full report on our website.
About the National Bankers Association
Founded in 1927, the National Bankers Association (NBA) is the premier trade association representing the nation’s mission-driven banks. NBA’s mission is to strengthen mission-driven banks through advocacy, research, partnerships, and innovation—ensuring that financial services are accessible, affordable, and inclusive for all.